The Jet Set Customer Experience

Register Today

Lunch, Presentation, and Contact Center Tour
Thursday, November 10
11:00 AM to 1:30 PM
Presented by: Juliana Toala,
Senior Manager of Consumer Support, Michael Kors
Sean Ilenrey, VP of Dedicated Services
Donnelly Communications, Inc.

Empowered consumers are challenging companies to provide consistent, quality customer care across all channels.  Discover how Michael Kors created a Jet Set environment in the Contact Center, replicating the retail and online customer experience and the amazing results.

This event includes lunch, a tour of the Michael Kors and Donnelly contact centers, and raffle for Michael Kors merchandise.  Space is limited to register today.

Donnelly Communications, Inc.
1776 Peachtree St. NW, Suite 700N
Atlanta, Georgia  30309

Paid parking is available in Visitor parking which is entered off  26th street.  Free parking is available one block south of Donnelly at Brookwood Place, 1735 Peachtree Street.  Please park behind Kaiser Permanente in the lower left parking deck.

Register Today

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Date/Time

Date(s) - 11/10/2016
11:00 am - 1:30 pm

Location

Donnelly Communications, Inc.


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