Join hundreds of customer care professionals in San Diego, California for SOCAP’s 2017 Annual Conference, October 22-25 at the Hotel del Coronado.
This year’s conference theme, Moving at the Speed of Innovation, will help customer care professionals explore effective strategies, key trends and useful tools for staying ahead of the curve in today’s fast-paced, fast-changing consumer industry.
Delve into relevant and timely discussions that will help you discover:
- Strategies That Work - What effective strategies can companies implement to plan and build for the future?
- The Consumer as Influencer - How do consumer expectations influence innovation?
- Protecting the Consumer/Managing Risks - What privacy issues arise from embarking on digital innovation/transformation and how can companies protect themselves and their consumers?
- Digital Channels & Tools to Maximize Innovation - What digital channels are most effective to manage innovation?
Don’t miss your chance to participate in interactive sessions, learn from industry peers and experts and gain critical consumer insights to align your business strategy with customer needs.
Date(s) - 10/22/2017 - 10/25/2017
Hotel del Coronado