About Us

The Georgia Chapter of SOCAP provides professional development and networking opportunities to our members.  The Chapter is volunteer driven and served by a dedicated Board who bring programming focused around Customer Care and Experience to our community.

OFFICERS

President
Greg L’Amoreaux
Direct Placement Recruiter
JSG
770-855-9511

Membership Vice President
Mark Palmucci
Contact Center Software Sales Executive
404-432-6937

Secretary (also Past President)
Kyle Krubeck
Solutions Architect
AVDS
713-554-9051

Treasurer
Ryan Stevens
VP, Contact Center Operations
Assurant Solutions
770-763-1277

BOARD MEMBERS

Director of Marketing
Kathy Bryan
Director of Marketing
Donnelly Communications, Inc.
404-443-2836

Director of Membership
Wade Hauser
VP of Business Development
SingleComm
404-394-6668

Director of Technology/Social Media
Rachel McNulty
Account Manager
GM Voices
770-777-5106

Director of Database Technology
Jay Steinworth
Director, Business Development
GM Voices
770-752-4507

Past President
Darlene Geller-Stoff
President
Direct Communication Specialists, LLC
770-740-8306

Past President
Bob Murphy
Contact Center Manager
Georgia 811
770-476-6027

Past National Board Member
Thomas Rocca
Vice President
RQA, Inc.
770-427-3154